Help desk technician
Job details
Location: 6691 Edwards Blvd, Mississauga, ON, L5T 2H8
Work location: On site
Salary: 36.10 hourly / 30 to 35 hours per week
Terms of employment: Permanent employment, Full time
Starts as soon as possible
Vacancies: 1 vacancy
Overview
Languages: English
Education: Secondary (high) school graduation certificate
Experience: 1 to less than 7 months
Responsibilities
Tasks:
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Additional information:
Work conditions and physical capabilities:
Fast-paced environment
Work under pressure
Attention to detail
Personal suitability:
Client focus
Organized
Team player
Time management
How to apply
By email: quantumfirst.jobs@gmail.com