Privacy Policy

Horizon Job Connect respects the privacy of job seekers, employers, representatives and visitors who use HorizonJobConnect.com. This Privacy Policy explains what personal information we collect or receive, why we use it, when it may be shared, how long it may be retained, the safeguards we use and the choices available to individuals.

In this Policy, "Horizon Job Connect," "we," "us" and "our" refer to the operator of HorizonJobConnect.com. This Policy applies to the website, user accounts, job advertisements, applications, resume tools, contact forms, purchases and related online services that link to it.

1. Accountability

Horizon Job Connect is responsible for personal information under its control. We use policies, procedures and reasonable safeguards intended to support compliance with applicable Canadian privacy law.

Privacy questions, access or correction requests, account-closure requests and complaints may be directed to the privacy contact listed at the end of this Policy.

2. Personal Information We May Collect

The information collected depends on how a person uses Horizon Job Connect.

Job Seeker Account and Profile Information

When a job seeker creates or manages an account, profile or resume, we may collect:

• Name, email address, phone number and general location.
• Login credentials and account settings.
• Professional title or employment objective.
• Employment and volunteer history.
• Education, training, skills, licences and certifications.
• Resume content and uploaded files.
• Portfolio, website or professional-profile links.
• Language abilities, availability and other information entered by the user.
• Application history and information submitted for a particular job.
• Communications with employers or support where the platform provides those functions.

Employer and Representative Information

When an employer or authorized representative creates an account, posts a job or purchases a service, we may collect:

• Business or organization name, address and website.
• Contact name, title, email address and phone number.
• Account credentials and settings.
• Job descriptions, work locations, compensation and other posting information.
• Information used to review business identity or authority to post.
• Applications and account activity associated with the employer.
• Package selections, invoices and transaction records.
• Support, moderation and account communications.

Payment Information

Payments may be handled by a third-party payment provider. That provider may collect payment-card or financial details directly under its own privacy terms. Horizon Job Connect may receive limited information such as transaction status, amount, date, billing contact, receipt information and a payment reference. We do not claim to store complete card details unless the system has been verified to do so.

Contact and Support Information

When someone contacts us, reports a job, requests assistance or submits a privacy request, we may collect the contact details, message, Job ID, screenshots and other information voluntarily provided. Users should remove unrelated sensitive information before sending supporting material.

Technical and Usage Information

When the website is used, we or our service providers may automatically collect information such as:

• Internet Protocol address and approximate geographic region.
• Browser, device type, operating system and language.
• Dates and times of access.
• Pages viewed, links used and search or interaction events.
• Referring and exit pages.
• Cookie or similar-technology identifiers.
• Security, error, diagnostic and performance information.

Sensitive Information

Do not place unnecessary sensitive information in a public profile, resume or initial job application. This may include banking details, passwords, verification codes, complete government identification numbers, passport copies or health information unrelated to an accommodation request. An employer may require payroll or tax information after a legitimate offer and onboarding process, but such information is generally not needed merely to apply.

3. Sources of Information

We may receive information directly from users, through website forms and account activity, from an employer or authorized representative, from payment and technical service providers, and through cookies or similar technologies. We may also receive information contained in a report about suspected misuse.

4. Purposes for Collection and Use

Horizon Job Connect may collect and use personal information to:

• Create, authenticate and manage accounts.
• Enable employers to create, pay for, publish, update and close job advertisements.
• Enable job seekers to search, build resumes and apply for opportunities.
• Transmit an application or resume to an employer at the job seeker's direction.
• Operate dashboards, account features and customer support.
• Process and document purchases and transactions.
• Send service, security and account notices.
• Respond to questions, reports, requests and complaints.
• Review employer identity, posting authority or job content where appropriate.
• Detect, prevent and investigate fraud, abuse, security incidents or violations of the Terms of Use.
• Maintain, troubleshoot, measure and improve website performance and usability.
• Develop aggregate or de-identified statistics.
• Protect users, Horizon Job Connect and others.
• Maintain business, transaction, moderation and legal records.
• Comply with applicable law and lawful requests.

We do not collect, use or disclose personal information for a new materially different purpose without consent or another lawful basis where one is required.

5. Consent and Choices

Where consent is required, we seek consent appropriate to the nature and sensitivity of the information and the context in which it is collected. By voluntarily providing information for a requested service, a user authorizes us to handle it for purposes reasonably connected with that service.

A person may withdraw consent where legally permitted, subject to reasonable notice and legal or contractual restrictions. Withdrawal may prevent us from providing an account, application, resume, support or other requested function.

Where a use is not necessary for the requested service, we will provide a choice where required. Marketing messages will include a way to unsubscribe, although necessary account, transaction, security and service notices may still be sent.

6. Job Applications and Employer Access

When a job seeker chooses to apply, the resume, profile details and other application information selected or submitted may be made available to the employer identified in the advertisement. The employer then becomes responsible for its own collection, use, protection, retention and deletion of that information.

Job seekers should review the employer and advertisement before applying. Horizon Job Connect does not control how an employer handles information after receiving it, but may investigate a credible report of misuse and take action permitted by the Terms of Use.

7. Publicly Visible Information

Employer names, business information, job descriptions, work locations, compensation and application contact details submitted for publication may be visible to the public and search engines. Employers and representatives must not publish personal information they lack authority to disclose.

A job seeker should review any setting or notice that identifies profile information as visible before submitting it. Information sent in a particular application is shared for that application as described above.

8. How We May Share Information

Horizon Job Connect does not sell or rent personal information to unrelated third parties for their own advertising. We may disclose information in the following circumstances.

Employers Chosen by Job Seekers

Application information may be provided to the employer for the vacancy selected by the job seeker.

Service Providers

We may use service providers for functions such as website hosting, cloud storage, database services, email delivery, payment processing, analytics, security, fraud prevention and technical support. They may process information only as reasonably necessary to provide contracted services, subject to appropriate obligations.

Legal, Safety and Rights

We may disclose information where required or permitted by applicable law, a court order, legal process or lawful authority, or where reasonably necessary to investigate fraud, protect security, enforce our Terms, respond to an emergency or protect the rights and safety of users or others.

Business Transactions

Information may be transferred as part of a proposed or completed merger, financing, acquisition, sale, restructuring or transfer of all or part of the business, subject to applicable law and reasonable confidentiality and security measures.

9. Cookies and Similar Technologies

Horizon Job Connect and its service providers may use cookies or similar technologies to keep the website functioning, maintain sessions, remember preferences, support security, understand usage, diagnose errors and improve performance.

Browser settings may allow a user to block or delete cookies. Disabling essential cookies may prevent sign-in or other website functions. Where consent or additional controls are legally required for non-essential cookies, the website should provide them through an appropriate consent mechanism.

10. Analytics and Aggregate Information

We may use analytics information to understand how the website is found and used. We may create aggregate or de-identified statistics that do not reasonably identify an individual and use or disclose those statistics for operations, measurement, reporting and service improvement.

11. Processing Outside a Province or Canada

Some service providers may process or store information in another province or country. Information handled outside the user's jurisdiction may be subject to the laws and lawful access processes of that location. Users may contact the Privacy Officer for further information about material service-provider practices.

12. Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including providing accounts and services, completing transactions, maintaining security, resolving disputes, enforcing agreements and meeting legal or record-keeping obligations.

Retention periods may differ by record type. Account information may be retained while an account remains active. Application, transaction, support, moderation, security and backup records may be retained for a reasonable period after account closure where needed for the purposes above. When information is no longer required, it may be deleted, anonymized or securely disposed of, subject to technical and legal limits.

13. Safeguards

We use reasonable administrative, technical and organizational safeguards appropriate to the sensitivity of the information. Measures may include secure connections, access restrictions, authentication controls, password protection, monitoring, backups, service-provider controls and procedures for responding to security concerns.

No online system can guarantee absolute security. Users should use a unique password, protect their devices and credentials, and notify us promptly if they suspect unauthorized account activity.

14. Accuracy

Users should keep account and contact information current. Job seekers should update resumes and profiles when information changes. Employers should maintain accurate business and job information. We may take reasonable steps to update or verify information when appropriate for its use.

15. Access, Correction and Privacy Requests

An individual may request access to personal information under our control, ask how it has been used or disclosed, and request correction of inaccurate or incomplete information, subject to exceptions permitted by law.

We may request information reasonably necessary to verify identity before responding. If access cannot be provided, we will explain the reason where required. Users may also be able to update some information through their accounts.

16. Account Closure and Deletion

Users may request account closure or deletion of eligible information by contacting the Privacy Officer. Closing an account may not immediately remove information from backups, transaction records, fraud-prevention files, moderation records or records that must reasonably be retained for legal, security or dispute purposes.

A job seeker may also contact an employer directly regarding information already submitted to that employer because the employer controls its own copy.

17. Children and Young Users

Public job listings and general resources may be viewed without creating an account. A person who has not reached the age of majority may use account, resume or application features only where the person can provide meaningful consent under applicable law or with parent or guardian involvement where required.

We do not knowingly seek to collect personal information from a child who cannot provide valid consent. A parent or guardian who believes such information has been submitted may contact the Privacy Officer to request review and appropriate action.

18. Third Party Websites

The website may link to employers, public resources or other third-party websites. Horizon Job Connect does not control their privacy or security practices. Users should review the privacy notice of an external service before providing information.

19. Security Incidents and Fraud Reports

We may investigate suspected unauthorized access, account misuse, fraudulent postings or other security incidents. Information may be used and disclosed as reasonably necessary to contain the issue, protect affected persons, meet legal obligations and prevent recurrence.

A person who believes an account or personal information has been compromised should contact us promptly and change affected passwords. Where money or identity theft is involved, the person should also contact the appropriate financial institution, police or anti-fraud authority.

20. Changes to This Policy

We may update this Privacy Policy to reflect changes in services, technology, legal requirements or information-handling practices. The current version will be posted with a revised Last Updated date. Where a material change requires additional notice or consent, we will take reasonable steps to provide it.

21. Privacy Questions and Complaints

Questions, requests or concerns about privacy may be directed to:

We will review privacy requests and complaints and respond in accordance with applicable requirements. If a concern is not resolved, an individual may contact the privacy regulator with jurisdiction over the matter.