Assistant Restaurant Manager - NOC 60030
1188175 BC Ltd. O/A Tim Hortons Store #7516
Location: 3690 Johnston Road, Port Alberni, BC V9Y 5NZ
Salary: $57096 / Annually
● 2 vacancies
· Terms of employment: Permanent employment, Full time 30 hours / week
Start date: As soon as possible
· Benefits: eligible for an on-duty meal to a maximum of $12 per shift and, 20% discount when off duty. Vacation pay will be paid as remuneration at 4% or 6% of gross salary depending on total length of service.
· Employment conditions: must be available to work in any shift including early morning, Morning, Day, evening, night, weekends, holidays.
Job requirements
Languages: English
Education: Secondary (high) school graduation certificate
Experience: 3 years to less than 5 years of supervisory/management experience in food service industry.
Work Setting: Fast food restaurant/Coffee Shop
Work Conditions and Physical Capabilities: Fast-paced environment; Work under pressure; Tight Deadlines; Attention to detail; Repetitive tasks; Occasionally lift, move, carry and stack cartons up to 50 pounds from various heights to/from shelves; Stand and walk for long periods of time (duration of shift); Occasionally climb on stools or ladders and reach for items located on shelves and occasional climbing required for roof inspection. Required frequent motions of bending, wiping, sweeping, mopping, wrapping, and squeezing.
Personal Suitability: Effective interpersonal skills; Promote teamwork; Understand customer needs and identifies solutions to non-routine requests; Reliability; Dependability; Demonstrates leadership and development skills, and strong problem-solving skills. Identifies and solves complex problems; Takes a new perspective on existing solutions. Prioritizes and organizes own and others’ work and time to meet deadlines and objectives. Persuades and motivates employees.
The duties of an Assistant Restaurant Manager include (but not limited to):
• Assists in the recruiting of new team members, training and developing existing team members and motivating and encouraging a team to achieve targets.
o Provides ongoing performance feedback and conducts and records regular performance reviews.
o Assists the Restaurant Manager in building the restaurants' "bench strength" by Identifying and developing high potential employees for progression to the next level.
• Communicates with all shifts on day-to-day operations and critical areas of focus.
• Assists with establishing and enforcing proper security procedures to reduce team member theft and ensure team member and guest safety.
• Assists the Restaurant Manager in planning and working to budgets, maximizing profits and achieving sales and transaction targets including control of Food/Paper/Labour costs in the' restaurant.
o Responsible for daily cash procedures and assists with financial reporting.
• Assists with ordering of supplies and overall building maintenance and cleanliness.
• Displays knowledge of and works in compliance with applicable legislation including, food safety, health and safety, and employment standards.
• Can enforce and comply with pre-established Tim Hortons operating procedures.
• Ensures high standards of guest experience are maintained.
• Resolves guest complaints and turns potentially negative situations into positive ones.
• Assists Manager In running company-wide incentive programs.
• Assists in always maximizing team member coverage, performs the role of Floor Leadership and works as required in various areas during busy periods to maintain optimal guest service levels.
• Manages team member scheduling to ensure adequate coverage on all shifts.
• Understands the Importance of supporting the Manager and presents a 'unified front' to all team members.
How to apply
By email: hiring@skgroupuk.com (please mention in the application the location you are applying for)
By mail: Tim Hortons Store#7516, 3690 Johnston Road, Port Alberni, BC V9Y5N7