Restaurant Manager (NOC 60030)
Dasher Holdings Ltd. DBA Tim Hortons 1558, 3932 Hwy 16, Smithers, British Columbia, V0J2N0
As a Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You have the knowledge, skills and long-term vision to support the Restaurant Owner in running a successful business.
You are an expert at recruiting, training, and coaching a diverse team to achieve and maintain Tim Hortons' high standards of operation. Your high standards for operational excellence allow you to easily plan and execute methods of increasing sales and achieving targeted costs. You thrive in the fast-paced atmosphere and love coming to work every day!
Your 3 -5 years of quick service experience in a supervisory role combined with your practical knowledge of recruiting, training and coaching team members makes you an ideal candidate for this role.
Salary: $57,000.00 - $70,000 Annually.
1 vacancy
· Terms of employment: Permanent employment, Full time minimum of 30 / week
· Start date: As soon as possible
· Benefits: Employee meal discount. Employer paid Health benefits available after 3 months (100% paid by the employer).
· Employment conditions: must be available to work in any shift including Early morning, Morning, Day, evening, night, weekends, holidays.
Job requirements
Languages: English
Education: Completion of College/CEGEP
Experience: 3 to less than 5 years of experience in the food service sector including supervisory experience
Work Conditions and Physical Capabilities: able to lead a diverse team in a fast-paced environment; Work under pressure; Tight Deadlines; Attention to detail; Repetitive tasks; Occasionally lift, move, carry and stack cartons up to 50 pounds from various heights to/from shelves; Standing and walking for long periods of time without frequent rest periods (duration of shift); Occasionally climb on stools or ladders and reach for items located on shelves. Required frequent motions of bending, wiping, sweeping, mopping, wrapping, and squeezing. Frequent exposure to fluctuating temperatures in areas such as cooler, freezer, oven etc., of the restaurant.
Personal Suitability: Effective interpersonal skills; Understand customer needs and identifies solutions to non-routine requests; Reliability; Dependability; strong leadership and development skills to contribute to achievement of team goals and promote teamwork., strong problem-solving skills to resolve consumer and restaurant issues in prompt and courteous manner. Identifies and solves complex problems; Takes a new perspective on existing solutions. Demonstrates the ability to priorities and organize one's own and others’ work and time to meet deadlines and objectives. Persuades and motivates employees. Demonstrates the ability to interact with the public and co-workers in a friendly, enthusiastic and outgoing manner. Demonstrates the ability to apply knowledge and skills to a range of activities, including complex tasks and may act as a technical resource to others.
Duties and Responsibilities:
● Direct efficient and accurate preparation and sale of products to maximize guest satisfaction.
● Plan, organize, direct, control and evaluate daily operations.
● Ensures preventive maintenance of restaurant facility and equipment is completed in accordance with company standards.
● Enforce compliance with government regulations, Tim Horton’s market policy, employment laws, food safety, security policy, operations and company policies and procedures leading to all restaurant activities across shifts.
● Leads a diverse restaurant management team recruiting, selecting, hiring and retaining effective team talent, also in scheduling and conducting performance review of staff.
● Maintains inventory, manages labour and applies financial reporting analysis to enhance restaurant results.
● Provides coaching, mentoring and feedback to team members, supervisors, assistant managers.
● Motivates and directs team members to exceed customer expectations with fast and friendly service in clean surroundings.
● Assumes full responsibility for restaurant profit and loss management by implementing marketing strategies and follows cash control/security procedures.
● Balance cash and complete balance sheets, cash reports and related forms.
● Provide customer service, serve food orders
● Address customers' complaints or concerns and create exceptional guest experience.
● Any other duties as assigned.
How to apply
Please apply with a resume, cover letter, and reference
By email: timr101558@gmail.com
By mail: Tim Hortons 1558, 3932 Hwy 16, Smithers, British Columbia, V0J2N0
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.