Last updated: May 17, 2026
How to Write a How to Write a Resume That Gets Interviews
A resume is often the first impression a job seeker makes on an employer. Before an interview is offered, the employer usually reviews the resume to decide whether the applicant has the right skills, experience, and qualifications for the position.
A strong resume does not need to be complicated. It should be clear, professional, easy to read, and focused on the job you are applying for. When written properly, your resume can help you stand out and increase your chances of getting interview calls.
Whether you are applying for an entry-level job, skilled trade position, office role, customer service job, management position, or professional career opportunity, a well-prepared resume can make a real difference.
Why a Good Resume Matters
Employers may receive many applications for one job posting. In many cases, they spend only a short time reviewing each resume before deciding whether to continue with the candidate.
A good resume helps employers quickly understand:
who you are,
what experience you have,
what skills you offer,
what education or training you completed,
and why you may be suitable for the position.
Your resume should make it easy for the employer to see your value.
1. Start With a Clear Resume Header
Your resume should begin with your basic contact information. This section should be simple and professional.
Include:
Full name
Phone number
Professional email address
City and province
LinkedIn profile, if available
Portfolio or website, if relevant
Avoid using unprofessional email addresses. A simple email address with your name is usually best.
Example:
Vancouver, BCPhone: 604-000-0000Email:
You do not need to include personal details such as age, marital status, photo, religion, or social insurance number.
2. Write a Strong Professional Summary
A professional summary is a short paragraph at the top of your resume. It should explain your main skills, experience, and career focus.
Keep it brief, usually 3 to 4 lines.
Example:
Professional Summary
Reliable and detail-oriented administrative assistant with three years of experience supporting office operations, customer service, scheduling, and data entry. Strong communication skills, excellent organization, and experience using Microsoft Office and office management systems.
A good summary should be specific. Avoid general statements such as “hard-working person looking for a good job.” Instead, mention your actual skills and experience.
3. Match Your Resume to the Job Posting
One of the biggest mistakes job seekers make is using the same resume for every job. Employers want to see that your experience matches their position.
Before applying, read the job posting carefully. Look for:
required skills,
job duties,
education requirements,
certifications,
software knowledge,
years of experience,
and important keywords.
Then adjust your resume to highlight the most relevant experience.
For example, if the job posting asks for customer service, cash handling, and scheduling experience, make sure these skills appear clearly in your resume if you have them.
4. Use a Clean and Professional Resume Format
A resume should be easy to read. Avoid heavy graphics, too many colours, unusual fonts, or complicated layouts.
A good resume format includes:
clear section headings,
consistent spacing,
bullet points,
professional font,
simple design,
and easy-to-scan information.
Recommended resume sections:
Contact Information
Professional Summary
Key Skills
Work Experience
Education
Certifications or Training
Additional Information, if relevant
A clean format helps employers find important information quickly.
5. Include the Right Keywords
Many employers and online job platforms use keywords to search or screen resumes. Keywords are the important words related to the job.
For example, for an office job, useful keywords may include:
administrative support,
scheduling,
customer service,
data entry,
Microsoft Office,
filing,
communication,
records management.
For a construction job, keywords may include:
construction labour,
safety procedures,
tools and equipment,
site cleanup,
blueprint reading,
physical stamina,
teamwork.
Using relevant keywords naturally can help your resume match the job posting better.
6. Focus on Achievements, Not Only Duties
Many resumes only list job duties. Duties are important, but achievements can make your resume stronger.
Instead of writing:
Responsible for customer service
Write:
Provided customer service to 50+ customers daily while maintaining a professional and helpful approach.
Instead of:
Worked in inventory
Write:
Assisted with inventory tracking, stock organization, and product counts to support smooth store operations.
Achievements show the employer what you actually contributed.
7. Write Strong Bullet Points
Bullet points make your resume easier to read. Each job should include 3 to 6 bullet points describing your main responsibilities and achievements.
Start bullet points with action words such as:
Managed
Assisted
Prepared
Operated
Coordinated
Maintained
Supported
Trained
Organized
Delivered
Improved
Communicated
Example:
Customer Service Representative
ABC Company, Vancouver, BC
March 2022 – April 2025
Assisted customers with product questions, orders, returns, and service requests.
Processed payments accurately using point-of-sale systems.
Maintained a clean and organized customer service area.
Resolved customer concerns professionally and escalated complex issues when needed.
Supported team members during busy business hours to maintain smooth operations.
8. Keep Work Experience Clear and Relevant
Your work experience section should include:
Job title
Company name
City and province
Employment dates
Main duties and achievements
List your most recent job first, then move backward.
If you have many years of experience, focus mainly on the most relevant and recent roles. Older jobs can be summarized briefly unless they are important for the position.
9. Add Skills That Match the Position
The skills section should include abilities that are relevant to the job. Avoid listing too many general skills that do not connect to the position.
Examples of useful skill categories include:
Customer Service Skills
Client communication
Complaint resolution
Telephone etiquette
Point-of-sale systems
Product knowledge
Office Skills
Microsoft Word
Microsoft Excel
Email communication
Scheduling
Data entry
File management
Trade or Technical Skills
Equipment operation
Safety procedures
Preventive maintenance
Measuring and cutting
Installation support
Troubleshooting
Management Skills
Staff supervision
Scheduling
Training
Inventory control
Team leadership
Performance monitoring
Choose skills that match the job posting and your actual experience.
10. Include Education and Certifications
Your education section should be simple and clear.
Include:
Name of school or institution
Program or credential
City and province or country
Graduation year, if helpful
If you have certifications related to the job, include them in a separate section.
Examples:
First Aid Certification
Food Safe Certification
WHMIS
Forklift Certification
Security Licence
Trade Certification
Computer Training
Professional Licence
Certifications can make your resume stronger, especially when they are required or preferred by the employer.
11. Be Honest and Accurate
Your resume must be truthful. Do not exaggerate experience, education, job titles, duties, or certifications.
Employers may verify your information through interviews, reference checks, employment letters, or background checks. Inaccurate information can damage your credibility and may cost you the job opportunity.
It is better to present your real experience clearly and professionally.
12. Keep Your Resume the Right Length
For most job seekers, a resume should be 1 to 2 pages.
A one-page resume is often suitable for:
entry-level applicants,
students,
applicants with limited experience,
or people applying for simple roles.
A two-page resume may be suitable for:
experienced workers,
supervisors,
managers,
tradespeople,
technical workers,
or professionals with several years of experience.
Avoid making your resume too long. Employers usually prefer clear and focused information.
13. Avoid Common Resume Mistakes
Before submitting your resume, check carefully for common mistakes.
Avoid:
spelling and grammar errors,
unclear job titles,
missing contact information,
long paragraphs,
too many personal details,
outdated information,
unprofessional email addresses,
inconsistent formatting,
vague descriptions,
and applying without matching the job posting.
Small mistakes can reduce your chances of getting an interview.
14. Save and Send Your Resume Properly
When applying online, save your resume with a professional file name.
Example:
Mr_Job_Seeker_Resume.pdf
Avoid file names such as:
resume-final-new-version-3.pdf
mycv123.docx
newresumeedited.pdf
PDF format is usually a good choice because it keeps your formatting consistent, unless the employer asks for another format.
15. Review Your Resume Before Every Application
Before applying for any job, take a few minutes to review your resume.
Ask yourself:
Does my resume match this job posting?
Are my most relevant skills easy to find?
Is my work experience clear?
Did I include the right keywords?
Is my contact information correct?
Are there any spelling mistakes?
Is the resume easy to read?
A quick review can improve your chances of getting noticed.
Simple Resume Structure You Can Follow
Here is a basic resume structure:
Full Name
City, Province | Phone Number | Email Address | LinkedIn, if applicable
Professional Summary
A short paragraph describing your experience, skills, and career focus.
Key Skills
List 6 to 10 relevant skills connected to the job.
Work Experience
Job Title
Company Name, Location
Dates of Employment
Main duty or achievement
Main duty or achievement
Main duty or achievement
Education
Program or Credential
School Name, Location
Year, if applicable
Certifications
List job-related licences, certificates, or training.
Final Thoughts
A strong resume is clear, honest, focused, and easy to read. It should show employers why you are a good match for the position and make it simple for them to invite you for an interview.
The best resumes are not always the longest. They are the ones that clearly connect your skills and experience to the job you want.
Before applying, always read the job posting carefully, adjust your resume, use relevant keywords, and check your formatting. A well-written resume can help you stand out and increase your chances of getting interview calls.
Useful links:
Browse Jobs → link to your job search page
Create Job Seeker Account → link to job seeker registration page
Resources → link back to main Resources page
Employer Job Postings → link to active jobs page
Job Search Tips → link to another related blog when available
Looking for your next job opportunity? Visit Horizon Job Connect to browse current job postings and apply for positions across Canada. A strong resume can help you get noticed — and the right job board can help you find the right opportunity.
