We are looking for a well experienced Spa Supervisor for “Broadstreet Properties Ltd” located at 700 Petersen Road Campbell River, BC V9W 3H7 Canada; However, you will be required to work at various locations in the region.
No. of positions - 01
JOB DUTIES:
Supervise, coordinate, and schedule the activities of spa staff to ensure smooth daily operations.
Establish and monitor work schedules, procedures, and performance standards for staff.
Hire, train, and coach employees on job duties, safety procedures, and company policies.
Oversee all aspects of spa operations, including appointment scheduling, client services, inventory control, and facility upkeep.
Maintain communication with vendors and suppliers to ensure timely and cost-effective procurement of products and equipment.
Monitor service quality and ensure all treatments and client interactions meet established standards.
Develop and implement marketing and promotional strategies to increase spa sales and attract new clientele.
Resolve staff or client issues promptly and professionally to maintain a positive work and customer environment.
Prepare and submit performance, sales, and operational reports to management.
Ensure compliance with health, safety, and hygiene regulations at all times.
Requisition or order materials, supplies, and equipment as needed for operations.
Assist guests with special requests or accessibility needs to ensure exceptional service.
Monitor productivity and performance levels to ensure operational efficiency and profitability.
Prerequisites:
Education: Bachelor’s degree or equivalent experience.
Experience & Skills: 5 years or more experience in spa facility
Language: English
Hourly Rate: $23.00 30 to 40 Hours per week
Starting Date: As soon as possible
Terms of Employment: Fulltime and permanent
Benefits: 4 % Vacation Pay,
Please send your resume at above location or Email at broadstreetpropertiesrecruitment@outlook.com