!!! Now Hiring !!!
Accommodation Service Manager
We are looking for “Accommodation Service Manager” for Days Inn Stouffville located at 38 Ringwood Drive Stouffville, ON L4A 8C1, Canada.
No. of Positions: 1
JOB DUTIES:
Plan, organize, direct, control, and evaluate all accommodation operations with full responsibility for front desk, housekeeping, and guest services to ensure consistent service delivery and operational stability.
Lead the day-to-day execution of hotel operations, making independent decisions related to staffing, service delivery, and operational priorities, particularly during high-occupancy periods and peak travel seasons.
Develop and implement operational procedures and service standards that align with brand expectations while adapting to the specific demands.
Manage and oversee all departmental staff, including recruitment, training, scheduling, and performance management, ensuring the presence of experienced leadership to maintain service continuity in a competitive and labour-constrained market.
Establish, monitor, and control departmental budgets, labour allocation, and operating costs, requiring strong financial oversight to balance profitability with service expectations.
Analyze occupancy trends, booking patterns, and revenue performance, and implement strategies to maximize room utilization and operational efficiency throughout varying demand cycles.
Oversee and resolve complex guest service issues, ensuring professional handling of escalated concerns and maintaining the property’s service standards and reputation.
Direct housekeeping and room readiness operations, ensuring timely turnover and adherence to cleanliness standards in an environment where consistent staffing availability is critical.
Ensure full compliance with health, safety, and operational regulations, while continuously improving service delivery through performance analysis and guest feedback.
Prerequisites:
Education: Bachelor’s Degree or equivalent experience in hotel/motel administration/ management
Experience & Skills: 5 years or more experience as a Manager in a relevant field or equivalent.
Language: English.
Hourly Rate: $40.59 for 30 to 40 hours per week
Starting Date: As soon as possible
Terms of Employment: Fulltime and permanent
Benefits: 4 % Vacation Pay
Please send your resume by email-recruitmentdaysinnstouff@gmail.com