We are looking for a well experienced Director, Operational Planning for Cleese Catering located at 11 Carlaw Ave suite 14 Toronto, ON M4M 2R6, Canada.
No. of position: 01
Tasks and Responsibilities:
Plan, organize, direct, control, and evaluate administrative and operational planning functions supporting catering services, including client booking administration, event order documentation, purchasing coordination, records management, staffing administration, and internal office procedures.
Develop, implement, and oversee operational planning systems to ensure efficient scheduling, order processing, supplier coordination, staffing allocation, and delivery of catering services across client locations and event venues.
Direct and advise administrative and support staff responsible for maintaining client records, vendor files, purchasing records, invoices, contracts, employee scheduling documents, and other business administration records.
Establish and implement administrative policies and procedures related to event bookings, client communications, deposits, cancellations, dietary requirements, allergen documentation, supplier records, internal reporting, and operational compliance.
Plan, administer, and control budgets for catering-related contracts, equipment, supplies, packaging, rentals, vendor services, and administrative resources to support cost control and operational efficiency.
Coordinate with senior management, kitchen leadership, event staff, suppliers, and administrative personnel to ensure operational plans are properly documented, communicated, and implemented.
Monitor administrative workflows, event planning procedures, and service coordination processes to identify operational gaps, improve efficiency, and support consistent service delivery for corporate, private, and special-event clients.
Direct and control internal compliance procedures related to business records, workplace policies, food safety documentation, supplier documentation, purchasing records, and applicable administrative requirements.
Prepare reports, summaries, and operational briefs for senior management regarding administrative performance, purchasing needs, staffing requirements, service capacity, budget usage, and process improvements.
Interview, hire, train, supervise, and evaluate administrative and support staff involved in office administration, purchasing coordination, scheduling, records management, client service administration, and operational support.
Prerequisites:
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year or equivalent experience
Proven ability to lead operations teams.
Strong knowledge of Canadian workplace health and safety requirements, food safety documentation, purchasing procedures, supplier coordination, and operational planning practices within the catering or hospitality industry.
Excellent communication, leadership, and analytical skills.
Experience & Skills: 5 years or more of experience in operational planning, business administration, catering/event operations, hospitality operations, or related management experience.
Language: English
Hourly Rate: $50.48 per hour for 30 to 40 Hours per week
Starting Date: As soon as possible
Terms of Employment: Fulltime and permanent
Benefits: 4 % Vacation Pay,
Please send your resume to Email at cleesecateringrecruitment@outlook.com