Rental Service Supervisor – Avis Jasper Kiosk and Fleet Operations
Number of Vacancies: 2
Wage: $24.00–$25.00 per hour
Hours: 40 hours per week
Employment Type: Permanent, full-time
Sundog Tours is seeking two full-time Rental Service Supervisors to support Avis rental operations in Jasper, Alberta. The successful candidates will supervise and coordinate rental service operations, Avis sales staff, vehicle rental and return processes, car washer scheduling, vehicle readiness, customer service, and daily kiosk operations.
There are two operational assignments under this posting:
1. Avis Jasper Kiosk Supervisor – $24.00 per hour
The Avis Jasper Kiosk Supervisor will supervise and coordinate Avis sales staff, assign duties to Avis sales workers, prepare work schedules, authorize credit card payments, supervise car rentals and returns, track Avis inventory and merchandise, prepare reports regarding sales volumes, merchandise, and personnel matters, ensure the image and visual standards of the Avis kiosk are maintained, assist with hiring and training new sales staff and car washers, monitor staff performance, manage escalated complaints, perform key-holding duties, open and close the kiosk when required, and sign for rental car deliveries when required.
2. Car Rental Fleet Operations Supervisor – $25.00 per hour
The Car Rental Fleet Operations Supervisor will coordinate and assist with car washer scheduling, car dispatch, staff scheduling, vehicle readiness, and car maintenance schedules. The position may also perform key-holding and operational duties when required, including opening and closing the kiosk, managing escalated complaints, signing for rental car deliveries, assisting with hiring and training new sales staff and car washers, monitoring staff performance, and reporting performance matters to management.
This position may occasionally require driving company or rental vehicles within the local service area to support rental operations, vehicle returns, vehicle hand-offs, inspections, and other operational needs. Driving duties are incidental to the supervisory role and are not the primary function of the position.