Network security and support administrator (NOC 22220) Computek College

Network security and support administrator (NOC 22220)

Posted by Employer Computek College 

Computek College is a regulated private career college (Ontario Career Colleges Act, 2005) with three campuses — Toronto, Markham, and Ajax — offering diploma, certificate, and postgraduate programs in healthcare, business, and technology, delivered in-person, online, and hybrid. Our IT footprint is realistically cloud-hosted LMS/SIS/email, workstations and labs per campus, staff/student Wi-Fi, and site-to-site connectivity between three locations.

The candidate working in this vital position will work across Computek’s Toronto, Markham, and Ajax campuses while provide constant defense against cyber threats – and will perform other duties including cloud hosted systems, vendor-supplied security tools, and escalation to an IT manager or external provider for anything beyond routine handling.  

Locations:

·        Main: 2425 Eglinton Avenue East, Unit 400, Scarborough, ON, M1K5G8

·        Location#2 207-7 EAST VALE DR. MARKHAM, ON, L3S 4N8

·        Location#3 100, WESTNEY ROAD SOUTH, AJAX, ON, L1S7H3

·        Work location: Main location will be at the Scarborough campus. However, on occasion travel is required to Markham and Ajax campuses for necessary troubleshooting.

·        Salary: 30.00 to 38.00 hourly (To be negotiated) / 30 to 40 hours per week

·        Terms of employment: Permanent employment, Full time

·        Must be flexible to work Early morning, Evening, Morning, Day, Weekend, and holidays as required for business needs.

·        Starts as soon as possible

·        Benefits: Group insurance benefits including Dental plan, Health care plan, Vision care benefits

·        1 vacancy

Languages:  English

Education: College

Experience: 1 year to less than 2 years

Computer and technology knowledge: AI and Network security

On site:  Work must be completed at the physical location. There is no option to work remotely.

Work setting: School or educational institution/establishment

Responsibilities and Tasks

·        Maintain, troubleshoot, and administer local area network (LAN) and wide area network (WAN) connectivity between the Ajax, Toronto, and Markham campuses, including computer workstations, Internet connections, and peripheral equipment.

·        Install, configure, and maintain firewalls, routers, switches, and wireless access points at each campus location.

·        Create and manage network segments/VLANs to separate administrative, instructional, and student network traffic.

·        Set up and maintain secure site-to-site VPN connectivity between the college’s three campuses and its cloud-hosted services (e.g., Student Information System, LMS, e-mail).

·        Evaluate and install computer hardware, networking software, operating system software, and software applications used in campus offices and computer labs.

·        Coordinate access and use of the college’s computer network, including managing user accounts and permissions for staff, faculty, and students (e.g., Microsoft 365/Azure AD), and maintaining role-based access to the LMS, Student Information System (SIS), and shared file storage.

·        Support enforcement of password policies and multi-factor authentication (MFA) for staff and student accounts in line with college IT policy.

·        Provide day-to-day technical support and problem-solving assistance to staff, faculty, and students across all three campuses.

·        Perform routine network start-up/shutdown procedures and maintain basic equipment and change records.

·        Perform data backups and disaster recovery operations for the college’s cloud-hosted LMS, SIS, and shared file storage, including periodically testing restore procedures.

·        Conduct routine security checks on campus workstations, lab computers, and network equipment, including installing security patches and updates and running basic vulnerability/configuration reviews using vendor-supplied or licensed security tools.

·        Apply standard security baseline configurations to workstations and lab computers — following IT department checklists and vendor guidance — including disabling unnecessary services and closing unused ports.

·        Support protection of student and staff data through encryption, secure storage practices, and adherence to the college’s data-handling procedures.

·        Monitor alerts from firewalls, antivirus/endpoint protection software, and e-mail security tools, and escalate suspicious activity to the IT manager or an external managed security provider as needed.

·        Maintain records of IT incidents and documentation of network layout, configurations, and equipment inventory across the three campuses.

·        Support the college’s compliance with privacy requirements for student records under applicable Ontario private-career-college regulations and assist with information requests during compliance reviews or audits.

·        Maintain the college’s website and any internally used web applications, including basic troubleshooting and uptime monitoring, liaising with external hosting providers as needed.

·        Monitor network traffic for performance and security issues and adjust configurations to keep systems running smoothly for classroom and administrative use.

·        Monitor and help manage the college’s e-mail systems, including spam filtering and phishing protection, and investigate reports of suspicious or compromised accounts.

·        Respond to requests for help from students, staff, and faculty regarding the college website, student portal, or online learning tools.

·        Secure student and staff Wi-Fi networks across all three campuses with appropriate authentication and network segmentation.

·        Maintain computer labs used for the college’s technology, business, and healthcare programs (restricted software installs, controlled access, and periodic re-imaging as needed).

·        Install and update software on classroom, lab, and administrative computers.

·        Assist college administration in evaluating and recommending IT hardware, software, and security tools appropriate to the college’s size and budget.

·        Support IT-related aspects of college initiatives, such as new campus or classroom setup, LMS updates, or the launch of new programs.

·        Plan and carry out network and system changes with minimal disruption to classes and administrative operations, scheduling work outside class hours where possible.

·        Provide guidance to junior IT support or work-study staff, where applicable.

·        Write and maintain basic automation scripts to transfer data between campus databases and the college's AI-powered administrative tools.

·        Use AI-based monitoring and ticketing tools to flag recurring technical issues and help prioritize routine maintenance and support work.

·        Run vendor-supplied, AI-assisted vulnerability scanning tools as part of routine security checks, and report findings to the IT manager or external security provider.

·        Any other duties as per business requirements.

Security and safety: Basic security clearance

Work conditions and physical capabilities:  Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Manual dexterity, Attention to detail, Sitting.

Personal suitability: Accurate, Client focus, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Judgement, Organized, Team player, Creativity. Dedication.

How to apply

By E-mail: info@computek.edu

By mail: 2425 Eglinton Avenue East, suite 400, Toronto, ON, M1K5G8

What you must include in your application: Cover letter

What might be required by the employer later in the hiring process:

• References attesting experience

• Proof of the requested certifications

• Copy of portfolio or relevant work examples

• Highest level of education and name of institution where it was completed