!!!Now Hiring!!!
Food Services Manager
We are looking for a “Food Services Manager” for Dipped Donuts located at 161 Baldwin St Toronto, ON M5T 1L9 Canada.
No. of position: 01
TASKS AND RESPONSIBILITIES:
Plan, organize, direct, control and evaluate the day-to-day food-service operations of Dipped Donuts, including production and retail operations for gourmet donuts, filled donuts, dipped donuts, vegan products, donut holes, beverages and other bakery products, ensuring efficient workflow and consistent service standards.
Develop, implement and monitor operating procedures and service standards for donut-shop operations, including product preparation and presentation procedures, display and merchandising standards, order processing, customer service, opening and closing procedures, cleaning routines and coordination between production and front-of-house staff.
Recruit, train, supervise and evaluate food-service and bakery employees, establishing training procedures relating to product knowledge, preparation and finishing standards, food handling, allergen awareness, customer service, point-of-sale procedures, workplace policies and safe work practices.
Prepare employee schedules and coordinate staffing levels according to anticipated customer volumes, production requirements, seasonal demand, special orders, catering requirements and daily business needs; monitor employee attendance, productivity and performance and address operational deficiencies.
Manage food ingredients, packaging materials and restaurant supplies, including monitoring inventory levels, coordinating purchasing and deliveries, inspecting incoming supplies, maintaining appropriate storage procedures, controlling waste and spoilage, and ensuring adequate inventory to support continuous donut production and retail operations.
Monitor sales, labour costs, food and ingredient costs, inventory usage and other operating expenses, review business and operational information, identify variances and opportunities for improvement, and implement measures to improve productivity, product consistency, cost control and overall profitability.
Oversee customer service and resolve complaints, special requests and order-related issues, including customized donut orders, large orders, dietary or allergen-related inquiries, product availability and delivery or pickup concerns, while maintaining Dipped Donuts’ standards for product quality and customer experience.
Ensure compliance with applicable food-safety, sanitation, occupational health and safety and other regulatory requirements, establish and monitor safe food-handling and workplace procedures, coordinate production and retail activities, and maintain a clean, safe and efficiently operated food-service environment.
Prerequisites:
Education: Bachelor’s degree or equivalent experience
Experience & Skills: 3 years to less than 5 years in the food industry.
Language English
Hourly Rate: $37 to $40 per hour for 30 to 40 Hours per week
Starting Date: As soon as possible
Terms of Employment: Fulltime and permanent
Benefits: 4 % Vacation Pay
Please send your resume by email at dippeddonutsrecruitment@outlook.com