We are seeking an experienced and highly skilled Commercial Coffee Machine Technician specializing in European super-automatic espresso systems. In this role, you will be responsible for the installation, diagnostics, repair, and preventative maintenance of premium commercial coffee equipment at various client locations. The ideal candidate possesses deep technical expertise in mechanical, electrical, and software-based troubleshooting for European industry-leading brands, including RexRoyal, Egro, WMF, Scherer, Thermoplan, Melitta, Saeco, Rancilio, ECM, Profitec, La Marzocco, and K.W.W., ensuring our clients receive exceptional service and minimal equipment downtime.
Core Responsibilities & Tasks
Diagnose, troubleshoot, and repair commercial espresso machines, with a heavy emphasis on super-automatic systems from the brands listed above.
Perform regular maintenance checks, deep cleanings, and precise calibrations to ensure optimal machine performance.
Install and configure super-automatic espresso machines at client locations.
Provide detailed operational and daily maintenance training to client staff post-installation.
Systematically identify and resolve complex mechanical, electrical, and software-related equipment issues.
Install, maintain, and monitor water filtration systems to ensure compatibility with espresso machines.
Maintain accurate digital records of all services performed, diagnostic findings, and parts utilized.
Communicate effectively with clients to understand their technical needs, provide updates, and deliver tailored solutions.
Ensure strict compliance with electrical safety standards, health regulations, and company best practices during all field operations.
Required Qualifications & Competencies
Experience: Minimum of 5 years of proven, hands-on experience repairing and maintaining European super-automatic commercial espresso machines.
Strong advanced mechanical skills, including the ability to completely disassemble, repair, and reassemble complex European espresso machine brewing groups, grinders, and hydraulic components.
Solid electrical proficiency to safely diagnose and repair wiring issues, 220V/110V systems, motors, relays, and heating elements.
Competence in software-based troubleshooting, control board programming, and performing firmware updates for advanced super-automatic coffee machines.
Proven ability to read, interpret, and apply technical manuals, wiring diagrams, and hydraulic schematics.
Solid knowledge of water filtration systems, cartridge replacement intervals, and water testing methodologies.
Excellent communication and customer service skills, with the ability to maintain a professional demeanour in high-pressure hospitality environments.
Mobility: Valid driver's license and a willingness to travel daily to various client sites.
Salary: $37.50/hour, 35 hours/week
To Apply: Send a copy of your resume to fred@morala.com