!!! Now Hiring!!!
(In-House Training Manager)
We are looking for a well-experienced In-House Training Manager for PAG Direct (Richmond Hill Auto Park Limited O/A Richmond Hill Toyota) located at 11240 Yonge Street, Richmond Hill, ON L4S 1K9, Canada. You may be required to work at other locations in the region.
No. of Position: 01
TASKS AND RESPONSIBILITIES:
Develop and implement comprehensive employee training programs aligned with Toyota dealership operating standards, TSM, Kodawari principles and Toyota Signature requirements.
Design training materials, manuals, presentations and other learning resources to support employee development and consistent dealership operations.
Conduct training sessions, workshops and seminars for employees at different levels, focusing on customer service, operational efficiency, dealership procedures and service excellence.
Assess employee and departmental training needs in consultation with dealership management and develop appropriate training plans and learning solutions.
Evaluate the effectiveness of training programs, monitor employee progress and modify training methods and materials to improve learning outcomes.
Monitor compliance with established dealership procedures, Toyota operating standards and internal policies and identify areas requiring additional training or corrective action.
Work with department managers to integrate training standards and continuous improvement practices into sales, service and other day-to-day dealership operations.
Maintain accurate records of employee training, program participation, compliance activities and training outcomes and prepare reports for management.
Analyze training results, employee performance information and relevant KPIs to identify trends and recommend improvements to training and dealership operations.
Manage training schedules, budgets, expenses and resources and remain informed about developments in automotive technology, dealership practices and employee training methods.
Prerequisites:
Education: College/CEGEP in Human Resources Management or a related field, or equivalent experience.
Experience & Skills: 1 year to less than 2 years of relevant experience.
Language: English
Salary: $37.19-$45 for 30 to 40 Hours per week
Starting Date: As soon as possible
Terms of Employment: Fulltime and permanent
Work Location: On site
Health Benefits:
Dental Plan
Disability Benefits
Health Care Plan
Paramedical Services Coverage
Other Benefits: Other benefits
Please send your resume at above mentioned location or Email at pagdirectrecruitment@outlook.com