!!! Now Hiring!!!
(Food Service Supervisors)
We are seeking well-experienced food service supervisors for 124 ON QUEEN HOTEL AND SPA located at 124 Queen St Niagara-on-the-Lake, ON L0S 1J0 Canada.
No. of positions - 01
JOB DUTIES:
Supervise and coordinate the daily operations of the hotel's restaurant, lounge, room service, and banquet food service areas to ensure efficient service and an exceptional guest dining experience.
Schedule, assign, and oversee the work of servers, bartenders, hosts, and other food service staff, ensuring adequate staffing levels during peak meal periods, special events, and hotel functions.
Train new employees on food handling procedures, customer service standards, POS operations, and hotel policies while monitoring performance and providing ongoing coaching.
Monitor the quality and presentation of food and beverages before service, ensuring compliance with hotel standards, guest specifications, and food safety regulations.
Maintain inventory of food service supplies, beverages, tableware, and service equipment; assist with ordering and coordinate with the kitchen to ensure uninterrupted operations.
Ensure compliance with health, sanitation, food safety, and workplace safety regulations by conducting routine inspections and enforcing established operational procedures.
Address guest inquiries, special requests, and service concerns promptly and professionally, resolving issues to maintain high guest satisfaction and positive dining experiences.
Prepare shift reports, monitor labour and operational efficiency, support cost-control initiatives, and coordinate with hotel management and kitchen staff to improve service quality and overall restaurant performance.
Prerequisites:
Education: Secondary (High) school graduation certificate or equivalent experience
Experience & Skills: 3 year to less than 5 years of experience
Language: English
Hourly Rate: $19.00 to $20.00 per Hour for 30 to 40 Hours per week
Starting Date: As soon as possible
Terms of Employment: Fulltime and permanent
Benefits: 4 % Vacation Pay
Please send your resume to Email at 124qhotelandspa.recruitment@gmail.com