!!!NOW HIRING!!!
(Executive Housekeeper)
We are looking for an “Executive Housekeeper” for 124 ON QUEEN HOTEL AND SPA located at 124 Queen St Niagara-on-the-Lake, ON L0S 1J0, Canada.
No. of Positions : 1
TASKS AND RESPONSIBILITIES:
Plan, organize, and supervise the daily operations of the housekeeping department to ensure guest rooms, spa facilities, public areas, and back-of-house spaces consistently meet the hotel's luxury cleanliness and presentation standards.
Develop and coordinate staff schedules, assign duties, monitor productivity, and provide training, coaching, and performance evaluations for housekeeping personnel to maintain efficient operations.
Conduct regular inspections of guest rooms, suites, spa treatment rooms, corridors, lounges, and common areas to ensure compliance with hotel quality standards, health regulations, and sanitation protocols.
Coordinate with the Front Office, Maintenance, Spa, and Laundry departments to prioritize room readiness, address maintenance issues, and ensure seamless guest arrivals and exceptional guest experiences.
Monitor housekeeping inventory, including linens, towels, guest amenities, cleaning supplies, and spa-related supplies, and oversee ordering and cost control to maintain operational efficiency.
Establish and enforce housekeeping procedures, workplace safety practices, infection prevention measures, and WHMIS requirements while ensuring compliance with hotel policies and applicable regulations.
Investigate and resolve guest concerns related to housekeeping services promptly and professionally, implementing corrective measures to maintain high levels of guest satisfaction.
Prepare departmental reports, maintain housekeeping records, monitor labour and operational costs, and recommend process improvements to enhance service quality, productivity, and overall operational performance.
Prerequisites:
Education: Secondary (high) school graduation certificate or equivalent
Experience & Skills: 2 years to less than 3 years of experience in hospitality.
Language: English
Hourly Rate: $22.73 to $23.73 per Hour for 30 to 40 Hours per week
Starting Date: As soon as possible
Terms of Employment: Fulltime and permanent
Benefits: 4 % vacation pay
Please send your resume to Email at 124qhotelandspa.recruitment@gmail.com